TERMS AND CONDITIONS

1. General information
   • This is a standalone DVSA practical test booking. It does not include driving lessons, an instructor, or a test car. You must arrange lessons (if needed) and make sure you have a suitable, insured car for the test.
   • Your booking is confirmed when a DVSA reference number is created. We aim to provide this within 24 hours of payment (Mon–Fri, excluding bank holidays).
   • You may not receive an email confirmation from the DVSA. Once your reference is provided, you can check your booking online at gov.uk/check-driving-test. Re-entering your candidate details on that page may generate a DVSA booking confirmation, but it is not necessary.
   • Practical tests can be taken in automatic or manual. The licence outcome is determined by the car you bring to the test, not the booking itself. Make sure the car matches the type of test you intend to take.
   • Contact us for anything related to your test: info@lidt.co.uk
   • Please read the official DVSA guidance:
     – DVSA Driving Test Guidance
     – Ready to Pass?
2. Fees
   • DVSA fee: £62.00.
   • DVSA fee surcharge for weekend, bank holiday: £13.00.
   • LIDT administration fee: £73.00.
   • Card transaction fee: £5.00.
   • Reschedule via LIDT (before the DVSA deadline): £25.00 per permitted change.
3. Cancellations
   • DVSA deadline: 10 full working days before the test date. After this deadline, no refunds or changes are possible.
   • LIDT deadline: 15 working days before the test date (5 days before the DVSA deadline).
   • If you request a cancellation at least 15 working days before your test:
     • We will attempt to reallocate your test slot.
     • If successful, you will receive a refund of your DVSA test fee and a partial refund of the admin fee (we retain £25.00).
   • If you request a cancellation between 15 and 10 working days before your test:
     • Email us immediately and do not cancel your test yourself so we can attempt reallocation. Partial refund of the admin fee (if we successfully reallocate) is discretionary at this stage.
     • Only cancel your test yourself if it is after 10:00 PM on the DVSA last date to cancel and you have not heard back from us; this secures the DVSA fee only.
   • If you cancel less than 10 working days before the test: no refund will be issued.
   • If you cancel without informing us in advance: you will forfeit the LIDT admin fee and the transaction fee.
   • If your test is on the DVSA’s last date to cancel, and we have not responded to your cancellation request, it is your responsibility to cancel directly via the DVSA website to secure the DVSA refund only.
   • If you cancel your own test, you must notify us in writing via email to request a DVSA refund. DVSA will not inform us automatically.
   • If you cancel or change your booking outside of LIDT (for example via DVSA or another third party), the admin fee and transaction fee will become non-refundable.
4. Rescheduling Tests
   • Check current availability on our website first. If you find a suitable slot, email us the details or book it on our site to secure it.
   • If you self-book a new slot on our site, we will partially refund the second payment after the reschedule is completed. If rescheduling is not possible, we refund the second payment in full.
   • Do not cancel your existing test. We will handle the reschedule.
   • Fee: £25.00 per permitted change.
   • One change per booking due to increased DVSA restrictions.
   • Tests within 10 working days cannot be rescheduled. Any new bookings will be treated as separate, and your current test will be cancelled, and full booking fees forfeit.
   • If no dates suit, you can join the waitlist. If we secure a new slot, the £25.00 reschedule fee applies. If we cannot secure a slot, a refund will be issued minus a £25.00 cancellation fee.

   If you change your test outside LIDT

   • If you or a third party change your test directly, we will not accept further reschedule requests for that booking.
   • Admin and card fees are not refundable.
   • The DVSA fee is refundable only if the original test is cancelled, not swapped.
5. Test day

   Bring

   • UK provisional driving licence.
   • Theory test pass certificate.
   • A DVSA-compliant, roadworthy, taxed, and insured car (your own or your instructor’s).

   Be ready

   • Be able to read a number plate from 20 metres.
   • Arrive 5 minutes early and be ready to start on time.
   • Failure to meet requirements may lead to test termination with no refund.
6. Vehicles and transmission
   • The DVSA does not supply cars for tests. Your payment to LIDT covers the booking only.
   • The licence outcome (manual or automatic) depends on the car you bring, not how the test was booked.
   • Check DVSA rules for using your own car at gov.uk/driving-test/using-your-own-car.
7. Third-party access and security
   • If you have shared your licence number, theory test pass number, or booking details with an instructor or any third party, they may change or cancel your test. You are responsible for preventing third-party interference.
   • You can ask the DVSA to add a password to your booking (0300 200 1122). This may prevent LIDT from making changes for you.
   • LIDT is not responsible for any changes made by DVSA or third parties.
8. Liability and costs
   • Do not hire a test car or book time off until you have your DVSA reference number.
   • Once you have your reference number, it is your responsibility to confirm your test details are correct. We recommend checking at gov.uk/check-driving-test. Re-entering your candidate details there will also ensure your email address is correct for DVSA notifications.
   • LIDT is not liable for car rental or other costs if a test is cancelled, moved, or does not go ahead (DVSA action, weather, vehicle/documents, third-party changes, or similar).
   • LIDT is not liable for losses not reasonably foreseeable or for matters beyond the reasonable control of you, LIDT, or any ADI.
   • LIDT is not responsible for tests moved or cancelled by the DVSA; they will notify you (and us) directly.
9. Weather and examiner cancellations
   • The DVSA may cancel tests due to weather or examiner absence.
   • If DVSA cancels, they rebook automatically and usually notify you within a few days.
   • On poor-weather days, contact DVSA to confirm if your test will go ahead.
   • You may be able to claim out-of-pocket expenses from the DVSA, subject to their rules.
10. Contact
    • LIDT support: info@lidt.co.uk (allow up to 24 hours for a reply, Mon–Fri)
    • DVSA: 0300 200 1122, CustomerServices@dvsa.gov.uk