Privacy Policy
At LIDT we are committed to protecting and respecting your privacy. This policy outlines when and why we collect personal information, how we use it, the conditions under which we may disclose it, and how we secure it. Please review this policy periodically, as it may be updated. By using our website or services, you agree to be bound by this policy. For any questions regarding this policy, please contact us at info@lidt.co.uk.
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We are LIDT (Local Intensive Driver Training) specialising in:
- Intensive driving courses
- Driving lessons
- Driving test car hire
- Practical driving test bookings
- Theory test bookings
- Theory test application
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We collect information when you:
- Use our website.
- Provide us with personal details, such as your name, contact information, or service ratings.
- Communicate with us via email, phone, or electronic forms.
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Types of information we collect:
- Basic personal details: Full name, address, email, phone number.
- Communication records: Phone calls, emails, and other electronic communications.
- Sensitive information: Driving licence details, licence number, date of birth, vehicle details, and instructor details.
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We use your information for the following purposes:
- To fulfill our contractual obligations (e.g., booking and managing driving lessons or driving tests).
- To provide updates about changes to our services or promotions.
- To communicate important information and campaigns that may interest you.
We review our data retention periods regularly and will retain your personal data as long as necessary for the services provided or as required by law.
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Marketing Communications:
You may choose to opt-in for marketing communications. If you no longer wish to receive these communications, you can opt-out at any time by contacting us via email at info@lidt.co.uk.
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Sharing Your Information:
We will never sell your personal data to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering and managing our services. These may include:
- Secure payment processors
- Software and IT service providers
- The DVSA (Driver and Vehicle Standards Agency)
- The DVLA (Driver and Vehicle Licensing Agency)
- Approved Driving Instructors (ADIs)
- The DVSA Online Business Service (OBS) — for booking and managing driving tests
- Marketing agencies — but only with your explicit consent
We ensure that third-party providers only access the necessary information to deliver services on our behalf and are contractually obligated to keep your data secure.
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Sharing Data with Approved Driving Instructors (OBS ADIs):
When you request a practical driving test through LIDT, we may share your personal data — such as your name, driving licence number, and preferred test centre — with an Approved Driving Instructor (ADI) who is registered with the DVSA’s Online Business Service (OBS). These instructors act as authorised data processors solely for the purpose of booking and managing your driving test. All ADIs who work with LIDT are contractually bound to:
- Only use your data for the purpose of test booking
- Keep your information confidential and secure
- Delete your data after the service is completed
- Never share your data without LIDT’s authorisation
We only share your data with an ADI once you have given us your explicit consent during the booking process. If you wish to withdraw consent or request deletion of your data, please contact us at info@lidt.co.uk.
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Third-Party Services:
We may offer third-party services or promotions through our website. These services may have their own privacy policies, and we encourage you to review them. We are not responsible for the practices or content of these third-party services.
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Your Choices and Rights — You have control over your personal information:
- Opting Out: You can choose not to receive marketing communications.
- Access and Update: If your information changes, you can request to review or correct it by contacting us.
- Right to Withdraw Consent: You can withdraw your consent at any time for marketing communications.
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Security of Your Information:
We take security seriously and use industry-standard measures to protect your personal data from loss or unauthorized access. However, please note that no data transmission over the internet can be guaranteed to be 100% secure. By providing us with your information, you do so at your own risk.
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Cookies:
Our website uses cookies to enhance your experience. These small files are stored on your device to track preferences and activity on our site. You can disable cookies via your browser settings, but this may impact functionality on the website.
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Retention of Your Data:
We will retain your personal data for as long as necessary to fulfil our contractual obligations, provide ongoing services, or comply with legal requirements. When determining how long to retain your data, we consider factors such as:
- The status and duration of our business relationship with you
- Our legal obligations to retain certain records
- Statutory limitation periods for potential legal claims
- Whether you have requested a future service or are still active in our booking system
If we are unable to secure a test for you, your data will remain on our active waiting list so we can continue searching for a suitable driving test appointment based on your original request — unless you ask us to remove your information. You can request the deletion of your data at any time by contacting info@lidt.co.uk, subject to any legal obligations we may have to retain certain records.
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Profiling:
We may analyze your personal data to understand your preferences, improve our services, and provide you with relevant offers. We may also use profiling to detect and prevent fraud.
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Your Rights Under Data Protection Law:
- Right to Access: You can request a copy of your personal data.
- Right to Rectification: You can update or correct any inaccuracies in your personal data.
- Right to Erasure: You can ask us to delete your data, subject to legal exceptions.
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Children’s Data (Under 16) in line with UK GDPR:
We do not knowingly collect or process personal data from children under the age of 13 without verifiable parental or guardian consent. We do not provide driving instruction to children under the age of 16.
However, we do offer services to:
- 16-year-olds with certain disabilities who are legally permitted by the DVSA to begin driving earlier than the standard age.
- 17-year-olds, who may start driving from their birthday onward.
If we are made aware that we have collected personal data from anyone under 13 without proper parental consent, we will delete that data immediately. If you are a parent or guardian and believe that we may have collected personal data about a child under 13, please contact us at info@lidt.co.uk so we can take appropriate action.
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Data Breach Notification Procedures:
We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms (such as identity theft, financial loss, or confidentiality breach), we will:
- Assess and document the nature and scope of the breach immediately
- Notify the Information Commissioner’s Office (ICO) within 72 hours of becoming aware of the breach, where required
- Inform any affected individuals without undue delay if the breach is likely to result in a high risk to their personal rights or freedoms
- Take steps to mitigate the impact and prevent future occurrences
If you have any concerns about the security of your data or believe a breach may have occurred, please contact us immediately at info@lidt.co.uk.
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Changes to This Privacy Policy:
We review this Privacy Policy regularly and may update it as required. This policy was last updated in August 2025. Any updates will be posted on this page.
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Contact Information:
Email: info@lidt.co.uk